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Friday, July 28 2023
Pawn Shop Etiquette: Dos and Don'ts for a Positive Experience

Every business has some underlying “do and don’t” structure. As the number one pawn broker in Philadelphia for Quick Cash. Cash Express sees people make mistakes all the time. Let’s face it, you won’t see a class on pawning in college. So, your best bet is to get some “inside” information. 

Some pawnshop etiquette is common sense, however. Primarily remember to be polite. Just because you’re in a pawnshop doesn’t mean it’s ‘seedy.’ Having an arrogant attitude or being combative won’t work here. In fact, it might get you kicked out. This advice applies to people who have come to buy or sell.

It is one thing to be firm and another altogether to come across as belligerent or disrespectful. Those negative attitudes impact your offer. Or, the shop owner may decide it’s not worth the frustration to go through the process, especially if it seems you won’t be happy no matter the outcome.

Helps and Hints for Pawning Items

When you bring an item to a pawnbroker, prepare yourself ahead of time. It is highly unlikely you will get full market value. Besides the fact that the shop needs to make a profit, there are other reasons the price may be less than expected. 

For example, you might have a high-end watch, but it needs repair. That repair impacts your offer, as it is figured into the equation. Then too, there may be noticeable wear, making the item a little harder to sell than a pretty shiny thing.

There may be some wiggle room, and it can’t hurt to try, remembering that most brokers hope to buy at half the retail value. But this exchange, too, should be civil. Remember, you can always decline and try your luck elsewhere.

Hop on the internet and take a look at items similar to yours. It will give you a feel for the average price of the item you hope to sell. Don’t be disappointed if you find your treasure isn’t quite the pot of gold you hoped. There are many “knock-off” products in the market, and yours may be one. 

Nonetheless, you will have some financial range in mind. Now, most pawn shops like Cash Express have appraisers on hand who have vast amounts of data from which they create an offer. If you feel it’s not fair, explain why. 

You are under no obligation to explain where you found the item or what you paid for it. The item may have far more (or less) value than the original purchase price. This is more a tactic than a note about ethics, but it’s a good approach. Besides, at the end of the day, it’s the broker’s job to determine values and offers. Once you have the first offer, haggle from there.

It is perfectly acceptable to realize the negotiation is not going to end where you hope. At this point, you can say, “I’m sorry, but I’m going to keep it for now.” Or, you can determine the lowest price you’ll accept. If that price is nowhere in the ballpark of the offer, save everyone some time and politely decline.

What are your options if you walk? Well, you can try an auction house. Or sell it on eBay. Perhaps in the end, you’ll hold on to it for another day.

The Cash Express Experience

Cash Express specializes in high-end pieces, precious metals and stones, jewelry, and watches. Our staff are approachable and helpful. Contact us today by calling 215-922-1560 or by using our online form.


Posted by: AT 03:37 pm   |  Permalink   |  Email

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Cash Express  • Philadelphia Pawn Shop

731 Chestnut St. Philadelphia, PA 19106 -  (215) 922-1560